Job description
Responsibilities:
The duties and responsibilities of this position described here are representative of what an employee must perform. This is not a comprehensive list and other duties may be assigned, as needed. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Upkeep/Maintenance/Repair of Vehicles
- Work within new and established Zipcar processes to manage the upkeep, maintenance, repair and cleanliness of the growing area.
- Negotiate and manage vendor service contracts to ensure vehicles are properly maintained, repaired and cleaned to Zipcar's high standard.
- Analyze and determine when damaged vehicles should be repaired, to maintain car condition and resale value.
- Manage the process of in-fleeting and de-fleeting vehicles, including Zipcar branding preparation and installation of Zipcar's proprietary access system.
- Work within a budget while maintaining excellent fleet condition and minimizing vehicle downtime.
Supervision of Fleet Staff and vendors
- Manage a staff of at least 3 fleet operations personnel.
- Manage vendor performance on hundreds of weekly tasks to maximize vehicle condition and uptime and minimize costs.
- Analyze historical trends and current operating metrics to identify actionable insights.
- Prepare financial analysis for ad-hoc projects using financial modelling techniques.
- Work with Business Units to support performance improvement decisions.
- Contribute to the preparation of Zipcar’s annual operating plan.
- Produce reports and visual representations of data for senior management.
Qualifications:
- Experience in managing staff, service contractors and other vendors.
- Excellent negotiation skills.
- Excellent organizational skills.
- General knowledge of automotive maintenance and repair.
- Contacts and processes and the ability to develop, plan, and implement short- and long-range goals.
- Strong process orientation.
- Good financial and operational analytical skills.
- Excellent written and oral communication skills.
- Proficient knowledge of Microsoft Office.
What tops off the tank:
- Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits through our parent company, Avis Budget Group
- Generous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave options
- Tax-free benefit for public transportation or parking expenses
- Bicycle Reimbursement program
- 401(k) Retirement Plan with company matched contributions
- Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
- Community involvement opportunities
Who are we?
Glad you asked! Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission – to enable simple and responsible urban living.
The extra mile:
We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer – M/F/D/V. Who are we? Glad you asked! Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission – to enable simple and responsible urban living.
The annual starting salary for this position is between $63,000 to $65,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.