Job description
Exciting, and rare, opportunity to join a growing team as part of an established, well-known brand in Singapore!
Here at Avis Budget Group, we are driven to be the best vehicle rental company in the world. We pride ourselves in the way we connect and engage with our customers and clients and seek to give them the best experience possible. For our staff, we support them with growth opportunities and combine this with their real-world experience, helping them to develop their careers. We are also recently recognised as a "Great Place to Work".
When you join Avis Budget Group you become part of a global team of 20,000 people, operating in 180 countries. Safe to say, many of our staff enjoy the benefits of moving to other countries for promotions.
About the Role
The Leasing and Sales Manager is a go-getter! Being well-connected in-market, they know the right people, or how to find the right person. Responsible for driving performance across our Rental, Leasing and Chauffeur Drive business lines, this leader will leave no stone unturned in order to achieve their KPIs. Ensuring their team is adequately trained, coached and consistently performing to a high standard, this person will inject an optimistic, fun culture to our young team! The Leasing and Sales Manager will have a detailed understanding of the functionality and purpose of the Avis Budget fleet, ensuring that all team members are subject matter experts in all our fleet makes and models. This role would best suit a senior salesperson who is looking for their first managerial position.
What you’ll do
- Contribute to, and execute, an annual portfolio business plan aligned with company goals.
- Implement a solid Sales Process; train and coach the team to foster a high-performance culture.
- Ensure monthly reviews of performance versus KPI’s are conducted for all team members and develop training to mitigate shortfalls.
- Prospect and develop opportunities within the Singapore market to meet sales targets across all business lines.
- Build and manage key relationships to elevate Avis Budget SG's market profile.
- Explore opportunities in emerging domestic travel markets and work with the out-of-country sales teams to exploit opportunities.
- Drive sales growth by managing customer relationships and developing sales strategies.
- Work with Operations/Fleet managers and internal/external partners to identify, engage and develop sales pipeline and strategy.
- Drive the team within the Leasing and Sales department to improve revenue growth within their portfolios.
- Recommend pricing structures with Management and be an expert negotiator to win business.
- Resolve any customer complaints or issues in a timely and professional manner.
- Report monthly against targets set, commenting on variances, problems, opportunities, competitor activity and items of industry interest.
- Proactively identify trends in the corporate sector, and opportunities or risks for Avis Budget’s business.
- Work with operations manager and company trainers to ensure that customer service levels meet or exceed company standards for this sector.
- Provide market insights and recommendations to support strategic decisions.
- Contribute to APAC regional account development and company culture.
- Monitor market changes and identify risks and opportunities.
- Other duties as required.
What we’re looking for
- Proven experience in account management with a track record of revenue growth.
- Experience in developing team performance through sales training, objection handling, and coaching.
- A methodically routine approach to pipeline management and sales processes.
- Proven, well-established, diverse network of clients across Singapore.
- Ability to identify and engineer business opportunities through a tenacious attitude.
- Independent, proactive, and capable of working with minimal supervision.
- Creative problem-solver with strong attention to detail.
- Proactive, adaptable, and enthusiastic about improvement and innovation.
- Ability to work in a fast-paced, varied environment.
- Relevant tertiary qualification is highly regarded.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and general computer skills.
- Valid driver's licence and good driving record
Benefits and Perks
- Competitive Salary Package
- Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
- Employee discounts on car rental across Avis Budget Group
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
- Full training provided to help you achieve your goals & reach your potential
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
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