Hungary
Budapest, Budapest, 1134, Hungary
Job description
Join our dynamic Team as a Team Leader at Avis Budget Group BSC in Budapest!
Are you an enthusiastic and driven individual with a passion for people management? Avis Budget Group is seeking a motivated individual to join our Fleet Operations team. If you're ready to take on new challenges, contribute to a positive work environment, and make an impact, read further and get to know us!
Your responsibilities will include:
Run the day-to-day service line in accordance with the agreed service levels, as measured by the monthly service reports.
Develop detailed knowledge and understanding of the end-to-end service line to be able to ensure continuous quality services to the partners.
Prepare required reports to continually control and identify required changes in operation.
Support team members on a day-to-day basis to solve issues within the processes.
Ensure issues are escalated effectively within the BSC and with regional management to quickly resolve issues.
Communicate regularly with the partner team & higher BSC management built on consistent delivery of SLA / KPI’s and fast resolution of issues.
Ensure day to day resource allocation to tasks is optimized to the daily priorities and timetables.
Install a mind-set of investigating root causes to find long term solutions to prevent future errors.
Continuously feed ideas and opportunities to higher management, and support process improvement initiatives.
Support transfer activities into the BSC including the recruitment of new people into the organization.
Ensure new joiners get the right training to be effective in delivering services.
Coach team members to be able to deliver specified services in the team.
Ensure management are aware of concerns and issues faced by team members, recommending how the business could make life easier / better for team members.
What we are looking for:
At least 1,5 years of experience in the specific area is an advantage.
Experience of managing people is an advantage.
Advanced English proficiency.
Familiarity with Microsoft Office, ERP system and experience in Finance applications such as Oracle.
Strong oral and written communication skills in a B2B environment.
A collaborative mindset with a drive to be the best together!
What we offer:
Flexible working arrangements in line with our remote work policy.
Cafeteria benefits, including SZÉP Card, health fund options, and language courses.
Performance bonuses based on your annual gross salary.
Medicover Insurance.
Access to an employee discount program at various hotels, gyms, restaurants, and more.
Opportunities to grow through our internal learning portfolio and recognition programs.
An extra day off to celebrate your birthday.
A vibrant, multinational environment with over 30 nationalities working together at the greenest office in Budapest, the Green House Building.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
