Customer Operations Representative (Part-Time)

We have an opportunity for someone with exceptional customer service skills and isn't afraid of hard work to join our team based in the city at 150 Kilmore Street, Christchurch.

As what we call a Rental Operations Agent you will be the first point of contact for our customers in this is an entry level position.

• Multiple Permanent, Part-Time positions working 20-hours per week

• Entry level with training provided

• Supportive, friendly, and caring culture

About the Role  

From our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.

To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.

What we are looking for:

• Full, clean, valid class 1 driver’s licence is essential for this role

• Previous experience within retail, hospitality, customer service or similar roles 

• Ability to work in a fast-paced environment while delivery exceptional customer service.

• Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

• Ability to follow procedures and adhere to company guidelines and standards.

We operate 7 days a week, 8.00 am to 5 pm, where we are currently looking to fill the following shifts:

Shift 1

Sunday - 09.30 - 17.00

Monday - 09.30 - 17.00

Tuesday - 09.30 - 17.00

Shift 2

Saturday - 8.00 - 14.30

Sunday - 8.00 - 14.30

Monday - 8.00 - 14.30

What’s on offer:

• $24.74 per hour, plus increase your earnings with our sales incentive scheme.

• Uniform and Parking provided.

• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options (for full time employees only)

• Employee discounts on car rental across Avis Budget Group and our partners

• Access to discounts and offers from retailers and big brands.

• Full training provided to help you achieve your goals & reach your potential. 

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply Now.

About Avis Budget Group 

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.  

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.  

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.  

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions. 

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.