Claims Supervisor

The Impact you’ll Make:

Supervise external third-party adjusters who handle workers’ compensation and auto property damage claims across the US and Canada.

Essential duties and responsibilities, shown below, will vary accordingly based on assignment. 

What you'll do:

Essential Duties and Responsibilities

• Manage a nationwide Workers' Compensation program, as well as third party property damage claims

• Provides authority within retention level and oversees handling of claims by external adjusters.
• Work closely with safety and HR to ensure claims are all units are aligned on strategy
• Coordinate quarterly regional work comp claim reviews.
• Provide guidance and training to TPAs as needed.
• Oversees the implementation of company standards with new vendors to ensure compliance with reporting and billing guidelines.
• Ensures daily management of claims governance inbox is completed
• Audit pending and closed casualty claims to ensure compliance with the organization’s policies and procedures.
• Review casualty claims and communicate to management on claims that may exceed retention levels.
• Analyzes and evaluates state laws and regulations as they apply to the organization’s casualty claims processes and procedures.

Supervisory Responsibilities

Supervises and oversees the third-party administrators to ensure the continued effectiveness in minimizing the company’s exposure and expenses which would be incurred. Provides updates to management regarding developing claim trends .  Provides reserve and settlement authority within retention level.

What we are looking for:

Qualifications (may vary by level)

Required Experience

• Bachelors Degree in Insurance, Finance, Accounting, or a related discipline. 
• Minimum of 10 years experience in claims handling or a related function.
• Minimum of 1-3 years of supervisory experience.

Required Knowledge, Skills and Abilities

• Excellent communications and interpersonal skills.
• Knowledge of insurance process and terms.
• Preferred coursework towards AIC designation, adjuster licensing program or other industry training programs.   
• Strong project management skills.
• Must be proficient in Microsoft Office applications.
• Requires excellent analytical ability, attention to detail, and ability to work independently and in teams.

Travel Requirements

Minimal travel is required.

Perks you’ll get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages

• 401(k) Retirement Plan with company matched contributions

• Full training to learn the business and enhance professional skills

• Employee discounts, including discounted prices on the purchase of Avis/Budget cars

• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

Who are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. 

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

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